Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: bit.ly/3w2fNUL. ^FF
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Unfortunately, you won't be able to download a previously purchased version of Minecraft to a device that uses a different online marketplace. If you wish to play on a different platform (i.e. iOS instead of Android) you will have to purchase a new license. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our Marketplace specialists can look further into this issue for you. ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
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To keep your information secure, please complete our request form at bit.ly/3uO21ER so we can safely assist with your question! ^FF
For assistance with your Microsoft account, please reach out to Microsoft Support at bit.ly/3PsyrMR on Twitter, or through their help site directly: bit.ly/3ICFoJ7. ^FF
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Feel free to share your suggestions and feedback for Minecraft here: bit.ly/3uQyA4R. That way, our game devs will be able to take a look at your ideas! ^FF
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Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
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We apologize for the inconvenience, as this is currently a known issue. Thank you for your patience while we work on the solution. To help our team with the investigation, you can submit a ticket: bit.ly/3uO21ER. ^FF
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Are you trying to connect to a single-player world, server/Realm, or a friend's world? Can you also confirm what platform you're playing Minecraft on (PlayStation, Windows, Xbox, Nintendo Switch, etc.)? ^FF
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We don't correspond via DMs but if you let us know what the issue is in a reply to this tweet we can assist you! ^AM
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
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Ah, I see, thanks for clarifying! Yes, Minecraft for Xbox is compatible with both Series X and Xbox One. Check out the page here: bit.ly/3W8lQBF and scroll down to the "Playable On" section. There you can see compatible systems. :) ^AM
Microsoft can assist you with deleting or locating a Microsoft account. You can reach out to them at nitter.vloup.ch/xboxsupport or support.xbox.com. ^AM
Microsoft accounts used for Bedrock Edition on PlayStation are managed by Microsoft. You'll need to reach out to them for assistance with locating an account. nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Not currently any issues on our end that would prevent you from purchasing a 2-person Realm on Switch. Check this FAQ for solutions in the meantime, bit.ly/3hs0gZT but if you're still unable to get that worked out, let us know so we can look further into this! ^AM
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
I'm not entirely sure what you mean, but this sounds like a question for Xbox Support. You can reach out to them via nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
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