Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @lavapulse82
This is a feature working as intended as the legacy console editions are not available for new players. Check out the following bug report for more information: bit.ly/3X5ZH7B ^IV
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Replying to @phreakism
No problem, I'm glad to hear you were able to make an account! Hopefully the devs can take a look at your bug and get back to you with a solution. ^IV
Replying to @RamenCerberus
NAT settings can really impact online play, and a setting of 2 might result in connection errors. We recommend troubleshooting to get it to NAT Type 1 to rule it out as a potential cause. Please try all the steps outlined in our article here: bit.ly/3W3TQPf ^IV
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Replying to @gatachanel
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your Realm! ^IV
Replying to @MaximusVicious
I see, in that case to keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist take a look and see what we can do. ^IV
Replying to @TheRealMedusae
Unforutnately, you will need to be patient as we work through our queue! Thanks. ^TK
Replying to @RickyDSteawrt
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Replying to @LostToker
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Replying to @newbony @Mojang
Do you mind clarifying the situation a bit more? I'll work to assist you from there. ^TK
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Replying to @NWorldback
I would suggest moving the single player world to a Realm to see if that solves the issue. Then you could create backups of the World as well as to not lose it or progress. ^TK
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Replying to @LuxxReno
If you're seeing demo mode but bought the game this is usually a sign that you're signing in with the wrong account info. You can read more here. help.minecraft.net/hc/en-us/… ^TK
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Replying to @CJScotney
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Unfortunately, there is nothing that we're able to do to fix corrupted worlds. If this is on a Realm, however, you can upload a backup to see if that assists. ^TK
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Replying to @Cyotus
I would probably make your bucket list a bit more exciting than hearing from us :P New add to bucket list: Make bucket list more exciting. ^TK
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GIF
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Replying to @jorbyr02
Are you playing on WiFi or Hardwire? I would also suggest uninstalling/reinstalling but backing up your single-player worlds so you don't lose them. bit.ly/3jiNA8W ^TK
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Replying to @bfcmichael
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Replying to @tokicz1
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Replying to @1BobbyMartinez
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Replying to @Aleatoryplayer2
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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