Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
I didn't see any wide spread issues at this time. What troubleshooting steps have you tried and are you playing on WiFi or Hardwire? ^TK
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I'm not sure if it's a PS4 or PS5 but but have you checked to see it's not over heating? Unfortunatley, very limited to troubleshooting Playstation and the only thing I can offer is uninstalling/reinstalling. ^TK
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No worries! We have a Realm team in place to assist you. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Are you getting any specific errors when trying to play with your friends is this a technical issue? ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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What platform do you happen to be playing on at that you purchased the Realm and is it Java or Bedrock Edition? ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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There could be many reasons that it could be crashing on you. Are you getting any errors when it crashes on you and do you have any mods that could be causing issues in the Realm? ^TK
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The subscription may be broken. Are you getting any errors when you try to extend the Realm or have a receipt that it pushed through? (Don't screenshot it or provide it here please) ^TK
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Would you mind giving me a bit more information on what's going on with your Realm? I'm not seeing any widespread Server issues at this time. ^TK
Do you have any new programs running in the background or has anything updated as of recent on your computer? ^Tk
Unfortunately, there isn't a lot that we're able to do if the payment is not going through. You can read up on our failed payments documentation here: help.minecraft.net/hc/en-us/… ^TK
It should work in peaceful, and it is still possible to die in peaceful mode! Remember commands are case-sensitive, so if you haven't checked for a capital "I" make sure you use keepInventory true! ^AM
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There are two possible scenarios, and I'm not sure which you're facing. Is it telling you the Microsoft account is already linked to a PSN, or the PSN is linked to a different MS account? Make sure to check this FAQ for possible solutions: bit.ly/3yIzgLG ^AM
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