Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Gotcha. Please make a ticket with our Realms team so we can have a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
That's certainly frustrating to deal with. Can you provide us with an image of the error you're receiving? ^BT
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I do apologize that you're still running into this issue. I'd advise continuing to work with our Support agents and they should help you reach a resolution. ^BT
Thanks for giving those steps a try for me. From here, can you reach out to our Tech team? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Gotcha! If you could, can you reach out to our Tech team to have a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Reach out to Account Support who are ready to assist with this issue! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
We'd be happy to look into it once we have more information. Do you get an error message when trying to connect to your game? ^BT
If you could, can you try changing your keybinds to see if that helps? Just go to the controller section in your Settings and see if that helps. ^BT
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Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
If you haven't already, please take a ticket with our Tech ticket. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
With all those steps done, I'm just gonna send you up to our Tech team to review. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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If you haven't done so already, I'd suggest reaching out to our Tech support team so they can take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Have you guys tried any troubleshooting? If you have, I'd suggest reaching out to our Technical troubleshooting and they can take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support ^BT
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What's going on with your Pocket edition? Once we have more information, we'd be happy to help! ^BT
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Please make a ticket with our Tech Support and they can take it from here. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Thank you! If you could, can you make a ticket Tech team to take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
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