Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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It does appear that you're logged into the wrong MSA account and that's what's giving you this error. If you need help with recovering that account, you'll need to reach out to Microsoft Support. ^BT
Not sure why, but our Tech team can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Let's have our Support team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
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We can't open or reply to DMs, but our Accounts team can help if you make a ticket with them. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Please complete our request form at bit.ly/3uO21ER so that one of our realms specialists can look further into this issue for you. Remember to attach your Transaction ID/receipt of purchase and your account name/Gamertag. ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Thanks for giving that a try for me! If you could, can you reach out to our Tech team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
No worries, our Accounts support should be able to help. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
We'd be happy to take a peek at it for you! If you could, can you take a screenshot of that error for me? ^BT
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Thanks for this screenshot! If you could, can you have our Support team take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Sorry to hear about that, but we are happy to help! If you could, can you also make a ticket with our Technical team? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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I'd be happy to help once we have more information! May I ask what platform you guys are playing on? ^BT
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We're unable to comment on any future updates or features that are not publicly known at this time. If you haven't already, I'd suggest sending a suggestion to our Devs! feedback.minecraft.net/hc/en…
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Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^BT
Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^BT
We'd be happy to help once we have more information. Can I ask what platform you guys are playing on? ^BT
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Sorry you're dealing with this! In that case, let's get you over to our Technical support team for further assistance. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Marketplace team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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