Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
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They should be able to get to you as soon as an agent gets to your ticket. Thanks for your patience with us in the meantime! ^BT
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You mentioned that you're having issues receiving a code, right? If that's it, reach out to our Accounts team so they can have a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name/Gamertag. ^BT
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Let's get you over to our technical team to look into this for you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Sounds like a great addition to our feedback site: bit.ly/3uQyA4R. Make sure to submit your idea here, otherwise our game devs won't be able to see it! ^BT
I'd suggest going ahead and sending that suggestion over to our Devs! feedback.minecraft.net/hc/en… ^BT
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It'd be cool if it happens, definitely! If you haven't, definitely send that suggestion to our Devs to get your idea heard! feedback.minecraft.net/hc/en… ^BT
I'd suggest sending your feedback here for our Devs: feedback.minecraft.net/hc/en… ^BT
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Games received through Gamepass wouldn't qualify for the Migration cape, I'm sorry to say! They're only through accounts purchased through us. ^BT
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It does look like it's being used at the moment! I'd suggest picking another username you're comfy with for the time being since we don't know when it'll be available again. ^BT
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Sorry to see that you've run into the issue! Have you tried restoring from the previous backup to see if that gets you back in? ^BT
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For this issue, please reach out to our Tech team! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
We can't open or answer DMs, but we'd be happy to help once we have more info! What's going on? ^BT
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Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Oh no! If you could, can you try clearing your cache and cookies then try again? Also, I'd suggest trying on another device and/or browser. ^BT
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Go ahead and send that over to our Feedback page so our Devs can take a look! feedback.minecraft.net/hc/en… ^BT
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Not gonna lie to you, we're pretty busy over here this holiday season but someone will get back to you as soon as they are able! Shouldn't be long; hang tight! And happy new year! ^AM
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM