Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you're running into issues with the bug website, you'll need to reach out to Jira so they can help you with that 2FA. ^BT
Are you running into issues with Marketplace? If so, let us know what's happening and we'd be happy to help! ^BT
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I raise you an Endermen gif good sir/madam! Unfortunately, we're just the support team but bringing feedback over to the devs never hurts: feedback.minecraft.net/hc/en… ^TK
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GIF
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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It looks like you received a response this morning! Make sure to check that out and if you need anymore assistance please reach back out to me :) ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
It sounds like you purchased the account through Microsoft so you will need to reach out to Xbox/Microsoft Support. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
You will need to reach out to Xbox/Microsoft Support for assistance in locating the information for your account. nitter.vloup.ch/xboxsupport or support.xbox.com n^TK
You won't be able to recover your purchase as they are two seperate platforms. You can continue to play on your android devices but you would have to pay for Minecraft again. ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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You will need to continue working with Microsoft for assistance with your recovery as we don't have the tools to assist you from our end. ^TK
That sounds frustrating. If your privacy settings are set up correctly, it could be a network issue. Can you try disabling your firewall to see if that allows you to connect? ^IV
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Since Minecraft for PlayStation uses a Microsoft account to log in, you'll need to reach out to Microsoft/Xbox Support for assistance with recovering your account or changing your email. You can find them at nitter.vloup.ch/xboxsupport or support.xbox.com ^IV
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^IV