Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Double-check those changes were submitted AND saved and check this FAQ: bit.ly/3zjgZ6W for all settings that need to be changed. Further support for account privacy/safety settings can be found by contacting nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
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This usually indicates a connection issue. Try restarting your device and router, and we highly suggest switching to hardwire if on Wi-Fi to ensure a stable connection. Let us know if you continue running into this issue and what troubleshooting you've already tried! ^AM
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Thank you for this report! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist! ^AM
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Volcanoes, you say?! 🌋 We have a place just for that! Check out feedback.minecraft.net/hc/en… and you're always welcome to submit your ideas so the devs can take a look. ^AM
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Our Realms team can take a deeper look at the account and assist you with figuring out what's going on. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Once a Microsoft account has been linked to a PSN account, neither of the accounts can be associated with a different account. Unlinking accounts will cause your purchases to be returned to the original Microsoft account and will no longer be available on the PSN account. ^AM
Sorry about that! We're just experiencing wait times that are a bit longer than usual this holiday season. Thank you for being patient, someone will reach back out to you as soon as they are able! ^AM
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Not to worry, we're gonna have you reach out to our Accounts support team who can take a further look. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
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Let us know if that works for you! For additional support, we also suggest reaching out to PlayStation support for further guidance on this error code: support.playstation.com/ ^AM
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Let's have you report in to our team who are ready to assist with this issue. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Unfortunately, we're unable to assist with username changes since the system is fully automated. We apologize for the inconvenience and ask that you please choose a different username at this time. ^AM
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Can you tell us a bit more about the error message you see? In the meantime, we also suggest trying to use a different card or payment method. ^AM
Not sure what you mean? Can you clarify and explain your issue in just a bit more detail so we can assist? ^AM
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We always welcome suggestions, and we have a site just for that purpose! You can provide that feedback here: feedback.minecraft.net/hc/en… ^AM
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No worries! It sounds to just be an intermittent temporary issue. If it pops up again, try those troubleshooting steps but if it continues to be a persistent bother, don't hesitate to reach back out and we can try some other things! ^AM
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Even if you don't have it, we can try and verify you using alternative means. Please continue working with your agent in the ticket and they'll ask you for everything they need to assist! ^AM
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If you can't change your email yourself, our Accounts team can help. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. If you don't have transaction ID, we may still be able to assist! ^AM
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We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^AM
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK