Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,598
- Likes 43
Unfortunately, it could be due to a number of reasons. If the name is unavailable, however, we're not able to assist you in getting the username. bit.ly/3pztnLM ^TK
1
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
1
Let's have you reach out to support to take a look and see what's going on. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
Sorry, can you just clarify that for me; you're saying the launcher gives you an error that says "page not found"? That certainly sounds unusual; please try manually removing the account from launcher and signing back in, but in the meantime, can you elaborate a bit more? ^AM
1
We're a bit backed up at this time so it's going to take a bit more than a couple hours! Thanks for the patience as our team gets to you. ^TK
1
Unfortunately, that is the case. Something that could help in the future is uploading the World to a Realm and then creating backups of the World so you don't run into this issue again. ^TK
Has your account already been migrated to a Microsoft Account or are you looking to migrate it? ^TK
1
We're not developers so we can't bring anything back but you can provide feedback to the devs: feedback.minecraft.net/hc/en… ^TK
Unfortunately, support does not change usernames for players and we are unable to change availability; the system is fully automated. If you are unable to choose the username you want, we ask that you please choose a different username. ^AM
1
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
1
No worries, we have a Realms team in place that can assist you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
If the issue persists you can reach out to our tech team for a closer look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
1
I would suggest trying the hardwire connection, however, you can reach out to our tech team for review. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK