Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you have a Microsoft account, please make sure you're using the PW reset for a Microsoft account and not a Mojang account. From the main log in screen, be sure to select "Sign in with Microsoft" and "forgot password" from that screen. Let us know if you're still stuck! ^AM
Let's get you over to our Realms team who can take a look and assist further. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Thanks for the suggestion! If you'd like to submit your idea to our feedback site: feedback.minecraft.net/hc/en… the devs can take a look! ^AM
For account or billing issues re: your Microsoft account, you will need to reach out to Microsoft for support. nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so our Realms team can quickly and safely assist with your question! ^AM
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
There was a temporary issue with Realms that may have caused this but the issue should now be mitigated. Can you let us know if you're still having this problem currently? ^AM
This issue should be resolved at this time! If you're still experiencing issues, please let us know and we'll do our best to assist you. ^AM
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This issue should be resolved at this time! If you're still experiencing issues, please let us know and we'll do our best to assist you. ^AM
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You should be able to download directly from the storefront you bought it from or minecraft.net/download depending on your Edition. If you've submitted a ticket, please continue working with your agent and let them know if you still need assistance! ^AM
This issue should be resolved at this time! If you're still experiencing issues, please let us know and we'll do our best to assist you. ^AM
1
This issue should be resolved at this time! If you're still experiencing issues, please let us know and we'll do our best to assist you. ^AM
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This issue should be resolved at this time! If you're still experiencing issues, please let us know and we'll do our best to assist you. ^AM
1
This issue should be resolved at this time! If you're still experiencing issues, please let us know and we'll do our best to assist you. ^AM
Sorry for the delay! This issue should be resolved at this time! If you're still experiencing issues, please let us know and we'll do our best to assist you. ^AM
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This issue should be resolved at this time! If you're still experiencing issues, please let us know and we'll do our best to assist you. ^AM
This issue should be resolved at this time! If you're still experiencing issues, please let us know and we'll do our best to assist you. ^AM
Oh no! Can you tell us a bit more about your issue? What device are you using, and is it Minecraft Java Edition or Minecraft for Windows/Bedrock? ^AM
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This issue should be resolved at this time! If you're still experiencing issues, please let us know and we'll do our best to assist you. ^AM
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