Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @iamthelegenddd
I'm not seeing any issues taking place at this time. If the issue persists in an hour or two submit a ticket upward. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Replying to @MsBluegin
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Replying to @DucksWTD
You only need to sign out of the account that has all the purchases on it and sign back in! ^TK
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Replying to @GBossgr
Let's go ahead and get you up to the tech team for review! We'll take a closer look from there and work to assist you. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Replying to @fuzzysig
Just need a bit more info here! Great to keep in mind we're support and not developers. What troubleshooting steps have you tried and what platform do you happen to be playing on? ^TK
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Replying to @ing_juani7a
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Replying to @liv70251793
Are these Worlds on Realms or just single player worlds on the XBox system? ^TK
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Replying to @sonianrieger
You would need to set up the Realms on the school's CC and email for it to be invoiced properly. ^TK
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Replying to @glinckey
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^BT
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Replying to @GrssMxx
Sorry, I don't quite understand what you mean! Are you running into issues with a water bucket? ^BT
Can you double-checking the privacy settings on your account to see if they're set up for access? More detail on this can be found here: bit.ly/3JMKLpx. If adjusting your privacy settings hasn't helped, then please let us know! ^BT
Replying to @gamertobii1304
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Replying to @Stinjin2
We have a bit of a backlog at the moment, but I assure you that an agent will get to you as soon as they reach your ticket! Thanks for your patience in the meantime. ^BT
Replying to @OfficialJxn_
Sorry to hear about that! We have a bit of a backlog at the moment, but I assure you that someone will reach out to you as soon as they get to your ticket. Thanks for your patience in the meantime! ^BT
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Replying to @CWolf3600
We can't do anything as the support team but you can bring the feedback over to the devs for feedback: feedback.minecraft.net/hc/en… ^BT
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Replying to @Michi___99
Unfortunately, there is no way for us to transfer over the worlds for you. ^TK
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Thanks for letting us know. Our Tech team can look into that if you make a ticket with them. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @FonHDavis
You may need to adjust your privacy settings for your Microsoft account. Check this FAQ if you need help on how to do that: bit.ly/3zjgZ6W If you need additional help, you may need to reach out to Microsoft Support. ^BT
Replying to @Aternnaly
Let's have our Tech team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @gruuldark
I'd be happy to look into that for you! If you could, can you provide a screenshot of that happening? ^BT
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