Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
That would be a pretty cool item! Better get that feedback over to where devs can see it: feedback.minecraft.net/hc/en… ^TK
You've already done the basic steps more than likely so I'm gonna send you on up to our tech team for review. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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This would be a better-suited question for Xbox/Microsoft Support. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Can you by any chance switch over to a hardwire connection to see if that helps and does the PS4 crash on you occasionally? ^TK
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Great to keep in mind when you're reaching out to Mojang Support, you're talking to their support team and not the developers of the game. We don't get updates on new features or things that are being worked on :) ^TK
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The game has to be tied to the same account as the faq says. If not, you're not eligible to receive the cape. ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
What platform are you playing on and can you tell me what troubleshooting steps you have already tried? ^TK
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Going to need you to reach out to Xbox/Microsoft Support for assistance. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
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Do you happen to have the ticket number handy? I can look to make sure it made it into the queue or not. ^TK
Gonna have you reach out to our Marketplace Team to see what's going on. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Would be great feedback for the developers as we are just the support team! You can bring that feedback here: feedback.minecraft.net/hc/en… ^TK
Did it give you an error of any kind and did you try signing out and signing back in to see that would assist? ^TK
That's a great question that we do not have the answer to, unfortunately! May be great to check out player forums to see if you can find the answer there. ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
You will need to reach out to our Marketplace Team for assistance in this matter. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Let's get you in touch with our tech team to look into assisting you. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
That would be a better question for the Teach Team! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK