Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Oh, it means that you have a paid game linked to your account! You may need to reach out to our Support team if you need more help. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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I'm not seeing any widespread issues! Are you getting any error messages? If so, provide a screenshot and we'd be happy to help. ^BT
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First, sign all the way out of your MIcrosoft Account and sign back in to see if they are still not showing up for you. Let me know if they don't and i'll escalate you up to the Marketplace Team. ^TK
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The queues are a bit backed up at this time but you'll get a response soon enough! Thanks for your patience in the meantime! ^BT
The best way to do this is to purchase a Realm on your Xbox, upload that World to the Realm and then login with that same Microsoft account on PC to access the Realm. ^TK
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
It's possible that you're logging in using the wrong account and that's why you're getting this issue. Make sure you're logging in using the right credentials! Also, try checking this FAQ to see if it helps: bit.ly/3cluzz3 ^BT
Yay, glad to hear that everything's working out now! If you run into any other issues, let us know! ^BT
Let's have our Support team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
You'll need to reach out to Xbox in regards to that! No worries though, you can contact them through these two days: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Sorry to hear that! Do you get an error message when trying to access the server? If so, please provide a screenshot and I'd be happy to help. ^BT
Glad to hear that everything's working now! If you run into any other issues, feel free to reach back out to us. ^BT
If you submit a ticket to our support team we'd be more than happy to help you out and see what's going on. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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We'd be happy to take a look once we have a screenshot! Once we have that, we'd be able to proceed from there. ^BT
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Please reach out to our Accounts team so they can take a look. 1To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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