Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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This usually happens when you're logging into an account that doesn't have a game license attached. Please double check your credentials and take a peek at this FAQ for additional help: bit.ly/3cluzz3 ^BT
Let's have our Marketplace team actually take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Technical team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
I can't see the error, but I'll be happy to help! If you could, can you try clearing your cache and cookies and then try again? We'd also suggest using another device and/or browser. ^BT
It should be fine, no worries! There's a bit of a delay due to backlog, but they'll reply to you as soon as they reach it. ^BT
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Hows it doing now? Are you still having issues and do you happen to have a picture of the error you're seeing? ^TK
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I am going to have you reach out to our tech team to guide you on how to remove this file safely. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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While we're unable to do that, you can check out our Demo if you'd like: bit.ly/3cluzz3 We'd also suggest checking out the version through Gamepass if that's something that'd interest you! ^BT
Can you try removing the texture pack and seeing if that allows you to join the Realm? I just wanna rule out if it's an issue with the pack itself or unstable connection. ^TK
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When you submit the ticket, send the ticket from an email you still have access to. Do your best to send your information up as we're not able to help you with your account over Social Support. ^TK
Let's get your partner in touch with our team! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Sweet, thanks for doing that for us! You'll get a response as an agent gets to your ticket. :) ^BT
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We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK