Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Not seeing any wide sprread issues at this time! What troubleshooting steps have you tried and are the issues still occurring at this time? ^TK
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Can you give me a bit more details as to what's happening with your Realm? I'll do my best to help you troubleshoot and fix it. ^TK
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Content on the Playstation vs content attached to the Minecraft Game are different, that's why we suggest it! Great to keep in mind we're support as well and not developers so we can try and help troubleshoot but we do not fix bugs personally. ^TK
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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I'm not seeing any server issues taking place at this time. Are you playing on a WiFi or a Hardwire connection and what troubleshooting steps have you tired? ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Let's get you up to our tech team to take a closer look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Did you happen to have migrated your account and are you making sure that you're using the correct credentials to login? ^TK
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What platrform do you happen to be playing on and what troubleshooting steps have you tried? ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
I'm not seeing any widespread issues, but we'd be happy to help! What platform are you playing on? ^BT
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We'll need to get you in touch with Xbox/Microsoft Support for assistance with your account. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
Gotcha. In that case, how about you have our Tech team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
No worries, we have a Realms team that can help out with that! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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What issues are you running into as you're attempting to migrate? Once we have more info, we'd be happy to help! ^BT
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That's great news! We're glad to hear that had a quick fix! If you need anything else don't hesitate to reach back out and let us know. ^BT
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Are you running into an error message when trying to download the Realm? If so, please describe in more detail or grab a screenshot. ^BT
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