Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @JuxianILuo
Let's have our Support team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @Aguylikeyoutoo
We're a little busy at the moment, but I assure you that an agent will respond to you as soon as they get to your ticket. Thanks for your patience in the meantime! ^BT
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Replying to @Griffin_60
You don't have to include the braintree part, but you can if you'd like to! :) It's no problem at all. Glad I was able to help! ^BT
Replying to @badsestra1
Do you mind clarifying exactly what you mean? Not sure i'm understanding the issue. ^TK
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Replying to @Unsi
If you made it through Micrososft Support you will have to be patient until they are able to assist you! We do not have access to their tools to assist in this matter. :( ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Replying to @littelbro14
Is your account already migrated at this time or are you still using a Mojang account? Let me know and I'll direct you over to the correct team. ^TK
1
No worries! If you have any issues in the future make sure to reach out to us for assistnace. ^TK
Replying to @Unsi
We can't open or read DMs, but we'd be happy to help in replies! What issue are you running into? ^BT
Replying to @gurohf
You'll need to reach out to MIcrososft/Xbox Support for account assistance in this matter. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
1
Replying to @zeromrja
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Let's get you in touch with our account team to see what's going on. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
1
Replying to @gurohf
Once a Microsoft account has been linked to a PSN account, neither of the accounts can be associated with a different account. Unlinking accounts will cause your purchases to be returned to the original Microsoft account and will no longer be available on the PSN account. ^TK
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Replying to @_Prar_
Always love when players bring creative ideas to the game! You should bring it over for feedback to the devs: feedback.minecraft.net/hc/en… ^TK
Replying to @Denis_1345
Our Technical team can take a look if you make a ticket! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @fathmsux
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @ThePonchin
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Replying to @omnimattyc
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
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I'm a bit confused about the issue you're facing. Do you mind clarifying a bit more so thgat I can do my best to assist you in this matter? ^TK
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