Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Yep, sure thing! We just need that ticket # so we can take a look and make sure your ticket was received. You would have received it in an automated email response from us and looks like "#4567890." Let us know what that number is so we can have a peek! ^AM
Account linking is permanent, once linked you can only use the Microsoft account linked to your PSN. Make sure that you are using the correct account login information for your account. Check out our FAQ for more info: bit.ly/3yIzgLG ^AM
That is certainly odd! After updating, have you tried restarting Minecraft or any other troubleshooting? Let us know what you've already tried so we can work with you on some potential solutions! ^AM
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
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Please reach back out directly to your ticket and let them know your issue remains unresolved and what you still need assistance with so they can reach back out to you with some help! ^AM
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I'm not sure what you mean? If you submitted a ticket at aka.ms/Minecraft-Support your request would have been submitted to Mojang Support. Please continue working with your agent in your ticket and let them know what you still need assistance with so they can reply! ^AM
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Sorry but I'm still not sure what you mean. Are you saying the Java Edition account is missing from the launcher? Or there is something else that's missing (installation, file, etc.)? Let us know what you're missing so we can assist you with finding it. ^AM
Our Accounts team can take a look if you create a ticket. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
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Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Can you give us more detail about what you say is missing in the launcher? Once we have that, we can proceed from there. ^BT
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Those are pretty neat ideas! Send them over to our Devs so they can have a look! feedback.minecraft.net/hc/en… ^BT
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Glad to hear that you were able to make that ticket! They should be able to help you as soon as they reach your ticket! :) ^BT
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We can't answer or open DMs, but we'd be happy to help! If you need help with changing your e-mail, reach out to our Accounts Support. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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We apologize for the inconvenience, Realms can take up to 24/48 hours to update! If you're not the owner of the Realm make sure to reach out to the owner to have them update the Realm. ^TK
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
We can't do anything as the support team but you can bring the feedback over to the devs for feedback: feedback.minecraft.net/hc/en… ^TK
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT