Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Let's get you over to our team to take a look into what's going on! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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Great to keep in mind that we are the support team and not the developers :) BUT you can give feedback over here to see what other players say and maybe devs will see it: feedback.minecraft.net/hc/en… ^TK
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The Realms update can take up to 24/48 hours to update! If it doesn't push through by tomorrow make sure to reach out to us. ^TK
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We are support, not developers so we can try and do some troubleshooting steps! Do you have any marketplace content added to the world and any background programs that could be causing issues? ^TK
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You'll need to reach out to Xbox/Microsoft to get assistance with your account since it is migrated. ^TK
Sorry to hear about that! If you could, can you make a ticket with our Support team so we can look into that? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Please have your friend reach out to our Dungeons team so they can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Marketplace take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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That's definitely frustrating to deal with! Please complete our request form at bit.ly/3uO21ER so that one of our realms specialists can look further into this issue for you. ^BT
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Our Technical team can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Is the button greyed, or is it just not working when you click it? Can you provide a screenshot or a video clip so we can take a look? ^BT
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Sorry about any delay you're encountering! All I can tell you is to be patient and they'll get to you as soon as they can! Thank you for your patience with us in the meantime! ^BT
This typically happens when you're logging into an account that doesn't have a game license. Please make sure you're using the Microsoft log-in and double-check those credentials! ^BT
Ah, thanks for the update! If the account was migrated, then he'll need to reach out to Microsoft Support. He has two ways where he can do this: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
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