Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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I would go ahead and restart your router and if youre not already switch over to a hardwire connection. ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Did they try to create a new Realm and upload the World to that Realm to see if that worked? From the sounds of it, that particular Realm may be corrupted. ^TK
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May be best to reach out to our Technical Tema, in this case, to see if you have a corrupt file or something along the lines. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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If you're account settings are not set up properly you will need to change the settings so that you're able to play Multiplayer! Reach out to Xbox/Microsoft support for assistance. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^TK
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In order to access Realms, you will have to pay the subscription fee! Here's an FAQ with more info about the Realms: help.minecraft.net/hc/en-us/… ^BT
If you're having any trouble accessing the full game after migrating your account, remember to use the option with the account that you migrated with, and make sure to remove your old account from the launcher. See our FAQ: bit.ly/3AUxIQO. ^BT
Do you happen to have the ticket number handy? I can take a look and see what's going on with it. ^TK
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Let's get you up to our Realms team for review. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
If the World is uploaded to a Realm then it doesn't get deleted if inactive for 280 days vs a single player world that can be deleted if you uninstall the game. ^TK
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I'm not sure what you mean. Please provide some additional details so that I can do my best to assist you in this matter, if I'm able too. ^TK
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We apologize for the inconvenience, Realms can take up to 24/48 hours to update! If you're not the owner of the Realm make sure to reach out to the owner to have them update the Realm. ^BT
In that case, you may need to reach out to Microsoft Support and they'll assist you with additional help. nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
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If you need help with logging into your Xbox account, you may need to reach out to Microsoft support: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
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You'll only need to attach the e-mail that we can reach out to you on, not to worry. Just fill out that form and our Support team should be able to help. ^BT
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Let's have our Realms team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT