Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Can you try checking the privacy settings on your account to see if they're set up for access? More detail on this can be found here: bit.ly/3JMKLpx. If adjusting your privacy settings hasn't helped, then please let us know! ^BT
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Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Please complete our request form at bit.ly/3uO21ER so that one of our realms specialists can look further into this issue for you. Remember to attach your receipt of purchase/order confirmation and your account name/Gamertag. ^BT
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Sorry to hear that! If you could, can you provide a screenshot of it missing from your games? Once we have more info, we'd be happy to help! ^BT
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I'm sorry, but I don't quite understand your issue! If you could, can you describe it in more detail? Once we have more info, we'd be happy to help. ^BT
If you are chatting with our support team and don't have a ticket number yet, please keep working with our team members there. If you still need assistance, reach out again when a ticket number is sent to your email. ^BT
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It seems that an Agent has responded to your ticket! Please reach out through there and they should be able to help. ^BT
We can't give an estimated time since we're a bit busy, but an Agent will reach out to you as soon as possible. Thanks for your patience in the meantime! ^BT
I'm seeing no known issues at this time! How about you reach out to our Tech Support team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Let's have our Support team look into it for you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please reach out to our Support and they'll look into that for you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
It looks like no one has gotten to your ticket yet, but I assure you that an Agent will reach out to you as soon as they get to it! ^BT
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Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^BT
As of now, the Master collection is no longer available for purchase :( We have other bundles available in our store though, if you'd like to take a look at those! ^BT
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That's a neat idea! How about you send that over to our Devs to take a look? feedback.minecraft.net/hc/en… ^BT