Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,598
- Likes 43
You can log in to account.microsoft.com/ and under "Devices" remove any devices you are not familiar with. For assistance with updating or making changes to a Microsoft account, please contact nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
2
1
You can bring your feedback over to the devs on this suggestion: feedback.minecraft.net/hc/en… ^TK
Give your computer a restart and give it another go! If it's causing issues there may be a background program causing issues. ^TK
What we're likely looking at is pending payments on your account. They usually clear up within a week but it means the money wasn't taken.
Are you seeing an error stating that your Realm hasn't finished setting up? ^TK
1
3
I'm not a developer so I can only try and assist you to make it run smoother. Have you changed any settings, added any packs, or have any background programs that may be hindering your experience? ^TK
2
18
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
If they were single player worlds there is no way to get them back as they are stored locally. ^TK
1
1
Likewise! No worries, we can take a peek to make sure nothing is preventing us from getting your ticket. Did you receive a ticket # when you submitted? It would have come in the auto-response email. If you provide us with that number, we can check on it! ^AM
Great to keep in mind that we are the support team and not developers! That update link is the information we are provided as well. If you need help with troubleshooting we can assist there but other features are not something we fix. ^TK
What a cool idea! We always appreciate your suggestions. Please feel free to submit any suggestions to our feedback site at feedback.minecraft.net/hc/en… so the devs can take a look! ^AM
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
Can you describe in a bit more detail what happens when you try to load your world and any troubleshooting you've already tried? Is it a Realm or just a single-player world? Once we have a bit more info, we'll be happy to assist. ^AM
1
1
Let's have you reach out to our Marketplace team to take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
1
2
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^AM
1
Once a Microsoft account has been linked to a PSN account, neither of the accounts can be associated with a different account. Unlinking accounts will cause your purchases to be returned to the original Microsoft account and will no longer be available on the PSN account. ^AM
1
If you have a legacy Minecraft account, you would have received a confirmation email with your Transaction ID and username. If you have a Mojang account, you'll see it when you log in. For more info on what account type you have, check out our article: bit.ly/3U5Bcpa ^AM
1
If you create a Realm you will be able to invite your friend to the World! Just remember that Java Edition and Bedrock Edition are not compatible for cross play so you both have to be on the same version. ^TK
1
What do you mean by it flies out? Please clarify so that I can work to assist you in this matter. ^TK
1
7
Have they tried switching over to a hardwire connection as of yet? That's the only thing I can think of to try BUT you can reach out to our Marketplace team. aka.ms/Minecraft-Support ^TK
1