Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,598
- Likes 43
Not sure but if you're not able to change it back to your other skin let me know and we'll do some basic troubleshooting! ^TK
Unfortunately, since it is a private server it could be numerous things causing the issue. Do you mean this is on a Realm or your own privately hosted server? ^TK
Great to keep in mind we are the support and not the devs so I am gonna try some troubleshooting steps with you! If you have no single-player worlds, uninstall the client and check your firewall/antivirus. This will rule out corrupt files! ^TK
Minecraft: Java & Bedrock Edition for PC is only for the PC, Mac, and Linux platforms at the moment. This offer does not apply to consoles or mobile versions of Minecraft. More info on this can be found in this FAQ: bit.ly/3v8DvhT. ^FF
You'll need to check that you're subscribed to either Xbox Live Gold, PlayStation Plus, or Nintendo Switch Online, depending on your console. If you're already subscribed and still seeing this message, then please contact Microsoft Support: support.xbox.com. ^FF
1
1
I'd love to see different types of dogs in the game too! Feel free to share your feedback at bit.ly/3uQyA4R so our dev team can take a look at your suggestion. ^FF
Thanks for your suggestion on adding new types of food to Minecraft! Be sure to submit your ideas to our Feedback page so the devs can take a look: bit.ly/3uQyA4R. ^FF
1
It looks like this is an issue our team is currently looking into further. To help with the investigation, please complete our request form at bit.ly/3uO21ER so that one of our specialists can look further into this issue for you! ^FF
The specialist that worked with your request has the final say in the matter and sadly we're unable to overturn it. Thank you for your understanding. ^FF
You will need to reach out to the Realms Team for assistance in this matter! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question!n ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
If your account has been migrated to a Micrososft Account you will need to continue working with them. We do NOT have access to their account tools.
If you have an account that has not been migrated I can send you up to our accounts team. ^TK
3
Are you making sure that you're signing into the correct acount? If the games not showing up thats usually and indicator of a login error. ^TK
If it's on a private server you're going to need to reach out to the owner for assistance. ^TK
1
1
3
We do not support third party launchers but you should be able to download the world files to the game folders. ^TK
1
9
Try switching over to a hardwire connection to see if ti makes a difference. If ytou're still not able to connect I'll send you on up to the tech team. ^TK
If the account team took a look and saw that you're not eligible there is nothing that we're able to do.
I can look at the ticket number if you provide it but I likely will not be able to change the outcome. ^TK
2
Are you talking about the Minecraft Java Edition and Bedrock Bundle? Who gifted you what, because you may need to reach out to whomever gifted you the games if it's not allowing you to download it. ^TK
1