Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We can't open or answer DMs, but we'd be happy to help through replies! What seems to be the problem? ^BT
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We appreciate your patience as we continue to deliver the Vanilla Cape this season! For ongoing updates on this distribution, please read our FAQ here: help.minecraft.net/hc/en-us/… ^BT
Go ahead and reach out to our Marketplace team who are prepared to assist with this issue. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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You should still be able to be helped even without your transaction ID as we have other means to verify., Please continue working with the Agent and they should be able to help. ^BT
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Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^BT
Sometimes the subscription can hang but our Realms team can get your Realm up and running! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
That is a question that our Accounts team will be more than happy to assist you with! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Sorry to hear that! If you could, can you make a ticket with our Technical team so they can look into it? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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No worries, you should still get your cape if you're eligible! It's been delayed, but they'll be sent out throughout the whole season. You can read more info on it here: help.minecraft.net/hc/en-us/…
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These are all neat ideas! Send that over to our Devs so they can take a look. feedback.minecraft.net/hc/en… ^BT
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Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^BT
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Glad to hear that everything's working now! Let us know if you run into any other issues and we'd be happy to help! ^BT
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Let's just have our Tech team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Glad to hear that everything's working now! If you run into any other issues, let us know and we'd be happy to help! ^BT
Sorry to hear that! If you could, can you describe in more detail what issues you're running into with your game? We'd be happy to help. ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Still having some trouble? Make sure you are updated to the latest version. If updated and you are still unable to join the server, let us know so we can take a look! ^BT
If you reach out to Xbox/Microsoft Support they will assist you with getting into your account. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
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I'll send you on up to our tech team to check it out! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK