Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you're having any trouble accessing the full game after migrating your account, remember to use the option with the account that you migrated with, and make sure to remove your old account from the launcher. See our FAQ: bit.ly/3AUxIQO. ^BT
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Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^BT
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You will need to reach out to Microsoft Support regarding your account for assistance. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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You will need to reach out to Xbox Support for assistance with your account if it's acting buggy. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Do you get an error message when trying to log in? If so, please provide a screenshot and we'd be happy to proceed from there.
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Can you try signing all the way out of your Microsoft account and signing back in? Sometimes the account can lose sync so a quick sign in/out usually fixes it up. ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
What version of the game are you playing on and can you tell me if you just tried to change the email on the account. ^TK
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It sounded like you already contacted us at this point. Please be patient and an account support specialist will work to assist. ^TK
Let's have our Technical team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Let's give this a try! If you could, can you try reducing your save data size? If you have old Marketplace content you are currently not using or old worlds that you no longer play on, you can remove these from your storage. Having too much can cause crashing. ^BT
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Please reach out to our Support team so they can look into this! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^BT
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Has your account been migrated? If yes, you will need to reach out to Xbox/Microsoft Support for assistance in this matter. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
Yikes, let's work on this together! First, do you have any mods on? If so, try turning them off to see if it helps. ^BT