Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We can't open or answer DMs, I'm sorry to say! If you could, can you attach it to the tweet? ^BT
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It's possible that you're logging in using the wrong account and that's why you're getting this issue. Make sure you're logging in using the right credentials! If you need help with recovering it, you'll need to reach out to Microsoft Support. ^BT
What exactly is it asking you to download? Can you send a screenshot or describe it in more detail? ^BT
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Oh no! Please send us an email at aka.ms/Minecraft-Support and our Accounts Team will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
I do apologize, but I don't quite understand what you're talking about. Were you able to reach out to our Technical team? ^BT
We can't answer DMs, sorry to say! For this issue, I'd suggest reaching out to our technical support. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Thanks for giving that a try for us! It's being looked into at this time, so we'd suggest keeping an eye on that bug page for updates. ^BT
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You'll need to reach out to the Lunar Client admins to answer that. We don't have access to any of their tools, so we wouldn't be able to help. ^BT
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so our Technical team can take a look. ^BT
What issues are you running into with your account? Once we have more information, we'd be able to proceed from there! ^BT
Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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If you need help with recovering the account, you'll need to reach out to Microsoft Support as we don't have access to their account management system. Here's how you can reach them: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
Is this for a realm on Java or Bedrock, and do you happen to see any error messages with your realm or the world you're uploading to the realm at all? ^FF
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The only required fields on the request form are the ones marked with a red asterisk symbol (*). Are you able to fill out the form and submit it without your transaction ID? If not, please let us know. ^FF
Our team is currently looking into this issue now. To help with the investigation, please complete our request form at bit.ly/3uO21ER so that one of our specialists can look further into this issue for you. ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF