Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Is it giving you an error when you're trying to sign in and can you provide any screenshots to show me what you're seeing? ^TK
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If it doesn't act like this with the texture pack I would suggest removing it and reaching out to the creator of the pack. If it's Mojang who made it you can send us a ticket. aka.ms/Minecraft-Support ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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In this case, I'm gonna have you reach out to our Realms/Tech team to take a closer look into the situation. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Are you playing on a WiFi or a Hardwire connection? Do you also have any background programs running or overlays? ^TK
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If your account was migrated you will need to reach out to Microsoft Support for assistance with recovering your account. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK nitter.vloup.ch/messages/compose…
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We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^TK
If you don't have any single-player worlds you're afraid of losing I would suggest uninstalling/reinstalling to see if that resolves the issue. If not, then reach out to our technical team: aka.ms/Minecraft-Support ^TK
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We have other ways to verify you as the owner of the account besides the transaction ID. Submit the ticket upward the account specialist will do their best to assist you. ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
That looks like your connection isn't in sync with the servers or you have a corrupt file! You may want to back up the world and then uninstall, check firewall/antivirus, and reinstall to see if that helps. ^TK
I wanna make sure i'm understanding correctly but you purchased the game through your Mobile device and now it won't let you download it? ^TK
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If you migrated your account over to a Microsoft Account you will need to reach out to Xbox/Microsoft support for assistance: nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
All cool ideas! How about you shoot them over to our Devs so they can see too? feedback.minecraft.net/hc/en… ^BT
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No worries! Your friend will just need to reach out to Microsoft Support and they should help him get squared away. He should be able to get into contact with them with the following links: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
Sorry to hear that this happened! You'll need to reach out to Microsoft Support and they should be able to assist you with recovering your account. You should be able to contact them with the following links: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
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