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Redmond, WA
Joined January 2013
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Replying to @deeznutzlmfaoo
You may need to reach out to Microsoft Support in that case. You can do so by following these links: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
Replying to @twsmostwanted
You'll need to reach out to Xbox Support in that case so that we can take a closer look. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
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Replying to @master_gengar1
Great to keep in mind we're just the support team and not developers of the game! We're not able to look into or fix issues that you bring over to us, we're just able to escalate you over to the correct team for review! Thanks. ^TK
Replying to @BigAppleJS
In this case, you'll need to reach out to our account team for assistance. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag.^TK
Replying to @Jacoby4DG
Please reach out to our tech team to look into this further! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Replying to @rastiqdev
I would suggest reaching out to our tech team so that they can work to assist you. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
You would need to put the World on a Realm, sign into the same Microsoft account on your PE so you're able to access it. ^TK
Replying to @deeznutzlmfaoo
Once a Microsoft account has been linked to a PSN account, neither of the accounts can be associated with a different account. Unlinking accounts will cause your purchases to be returned to the original Microsoft account and will no longer be available on the PSN account. ^TK
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Replying to @EndyCrafted
We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate your patience. ^BT
Replying to @JabezIsSleepy
Thanks for making that ticket! We'd suggest waiting for our Agents get back to you and they should be able to help you with your account issues. ^BT
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Replying to @Samiso__
If you're eligible for the Vanilla cape, please be patient! The capes will be going out throughout the whole season. Check out our Vanilla Cape FAQ which has further info on eligibility: bit.ly/3cyNyGL. ^BT
Replying to @Sandro_49
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so that our Accounts team can take a look and quickly and safely assist with your question! ^BT
Replying to @Djwolf00101
We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate your patience. ^BT
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Replying to @dodo9876543234
Go ahead and restart your router, then if you could uninstall and check your firewall/antivirus for permissions as you reinstall. ^TK
Replying to @snec_w
You're going to need to reach out to Xbox Support for assistance with checking out your settings: nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Replying to @oikea_Tubaaja
That's great to hear! If you run into any issues in the future make srue to reach out to us for assistnace. ^TK
Replying to @JabezIsSleepy
Is your account migrated to a Microsoft account and have you already submitted a ticket upward? ^TK
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Replying to @SwagRum76_ @Mojang
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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Replying to @theauracat
We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate your patience. ^BT
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