Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,598
- Likes 43
What error are you getting when trying to migrate? Can you provide a screenshot for us or give us more info? ^BT
1
I'm a bit confused by your support request. Please clarify so that I can better work to assist you. ^TK
1
Let's have our Technical team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
I'm not sure we understand the issue so I'm gonna send you up to our tech team for review. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
1
We have a team in place to check this out! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
I can't help from our Social Media support page but can you tell me if your account was migrated? ^TK
1
1
Hmm, let's have our support team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
We'd be happy to help! What platform are you playing your game on? Also, are you connected using Hardwire or WiFi? ^BT
2
The Cauldron error code means that Minecraft is unable to reach the authentication servers, or the connection has timed out. Are you connected using Wifi or Hardwire connection? ^BT
1
Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^BT
You'll need to reach out to Microsoft Support as we don't have access to their account management system. nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
2
2
If your account was migrated or purchased after December 2020, then you'll need to reach out to Microsoft Support. If it's a Mojang account, then we'd be happy to help! ^BT
1
1
I'm not seeing a server-wide issue on our end. You may need to reach out to our Support team to help you with this. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
1
2
If you need help with recovering your account, I'd suggest making a ticket with our Accounts team! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Glad to hear that everything's working now! If you run into any other issues, you know where to find us. ^BT
Can you let us know what platform you're having this issue on? Once we have more info, we'd be happy to look into this for you! ^BT
1
1
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT