Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Gonna have you reach out to our tech team! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Let's get our tech team to take a look into what's going on! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
If you're eligible for the Vanilla cape, please be patient as you should be receiving it soon. Check out our Vanilla Cape FAQ which has further info on eligibility: bit.ly/3cyNyGL. ^BT
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Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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If it was migrated, then you'll need to reach out to Xbox. If it's a Mojang account, feel free to reach out to us. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Our Accounts team should be able to help if you make a ticket with them! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
It sounds like it when the game restarted it deleted your world. They are stored locally so Imagine that's what happened here. Can you sign out of your account and sign back in to see if it shows back up? ^TK
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If you're eligible for the Vanilla cape, please be patient as you should be receiving it soon. Check out our Vanilla Cape FAQ which has further info on eligibility: bit.ly/3cyNyGL. ^BT
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It looks like you have signed into the wrong Microsoft account, and the account you logged into is not linked to your PSN account. Please log in to the Microsoft account affiliated with the Gamertag shown in the error message and that should solve your issue! ^BT
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Let's have our Dungeons team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Demo issues typically happen when you're logging into an account that doesn't have a game license. Please double-check to see if you're logging in with the right Microsoft account. Also, check out this FAQ for more info: bit.ly/3cluzz3 ^BT
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
It's possible that you're logging into an account that doesn't have a game license. Please doublecheck you're logging into the right Microsoft account! ^BT
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We're unable to comment on any future updates or features that are not publicly known at this time! Feel free to share your suggestion though to our Devs: feedback.minecraft.net/hc/en… ^BT
If your Account was hacked you're going to need to reach out to Support for assistance. nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
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We'd be happy to help! Can you give more info about what happens when you try to open your launcher? ^BT
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Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^BT
That's a cool idea! How about you send that to our Devs so they can lend an ear? 🌽 ✨ feedback.minecraft.net/hc/en… ^BT
Glad to hear that this is solved! If you run into any other issues, please let us know and we'd be happy to help! ^BT
We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate your patience! Here's the link to the bug report page if you'd like to add to it or check for updates: bugs.mojang.com/browse/MCPE-… ^BT