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Redmond, WA
Joined January 2013
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Sorry for the frustration caused by this. At this time, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^BT
Thanks for letting us know! At this point, I'd suggest making a ticket with our Support team so they can take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Gotcha, thanks for letting us know! I'd highly suggest having our Tech team take a look at this point. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
We don't answer our DMs at this time, but if you could let me know what issue you're having we can do our best to assist you! ^BT
If you end up getting charged multiple times, feel free to reach out to our Realms team and they'll take a look. ^BT
We can't open DMs at this time, but we'd be happy to help in replies! What's going on with your Realms? ^BT
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No worries! The capes are coming out in waves, and I assure you that you'll get yours if you're eligible! Thank you for your patience in the meantime. ^BT
If you're eligible for the Vanilla cape, please be patient! The capes will be going out throughout the whole season. Check out our Vanilla Cape FAQ which has further info on eligibility: bit.ly/3cyNyGL. ^BT
That's definitely frustrating to deal with! Please complete our request form at bit.ly/3uO21ER so that one of our realms specialists can look further into this issue for you. ^BT
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Support would be unable to provide more information, sorry to say, but I assure you that it's being looked into by our Devs and that fix should come as soon as possible! ^BT
What is happening when you try to join the Realm? Let us know in more detail the issue you're facing as well as what console/device you're playing on and we'll do our best to assist! ^BT
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Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
We apologize for the inconvenience, as this is currently a known issue. The team is currently working on a fix that should help with the issue as soon as possible. Thank you for your patience while we work on the solution! ^FF
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We apologize for the inconvenience, as this is currently a known issue. The team is currently working on a fix that should help with the issue as soon as possible. Thank you for your patience while we work on the solution! ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our Dungeons specialists can look further into this issue for you. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our Dungeons specialists can look further into this issue for you. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our Dungeons specialists can look further into this issue for you. ^FF
Can you confirm what console/device you're playing on? It might be good idea to double-check the privacy settings on your Microsoft as well, which can be done from here: bit.ly/3RkxUx9. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our Dungeons specialists can look further into this issue for you. ^FF
Thanks for letting us know! Please let us know if this happens again by contacting our Realms specialists at bit.ly/3uO21ER. ^FF