Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: help.minecraft.net/hc/en-us. ^AM
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Are you seeing an error when attempting to connect? Let us know what it says, and you may also need to update the privacy/safety settings in your Xbox Live account to enable online play or multiplayer. Check out this FAQ for steps on that: bit.ly/3zjgZ6W ^AM
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What is happening when you try to join the Realm? Let us know in more detail the issue you're facing as well as what console/device you're playing on and we'll do our best to assist! ^AM
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If you do not have the disc version, this is intended behavior and is working as expected, as the legacy editions button is not available for new players. If you have the disc version, we recommend also checking out this bug and upvoting bit.ly/3h92Tjj ^AM
This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^AM
This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^AM
Just like IRL, plants need light for photosynthesis to grow and thrive! Since the wheat is only growing near torches, try adding more light sources! ^AM
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Unfortunately, we don't have a way to repair corrupted worlds. If you have a backup, we recommend loading a previous save from before the corruption. ^AM
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so that our Realms team can quickly and safely assist with your question! ^AM
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This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^AM
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For assistance with setting up a Microsoft account, you'll want to reach out to Microsoft support nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so our Realms team can quickly and safely assist with your question! ^AM
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so that our Realms team can take a look and quickly and safely assist with your question! ^AM
We have an Accounts team ready to assist you with updating that email so you can migrate. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
Try visiting bit.ly/3fAbwmy, logging into the account associated with Minecraft, and under devices, remove any device you are unfamiliar with. We also strongly suggest setting up 2FA on your Microsoft account and updating your password to something strong. ^AM
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^AM
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The system is automated, so if the username you'd like is unavailable, you'll need to choose a new name. We at support do not change usernames for players and we cannot guarantee if, or when, the username will be available. ^AM
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
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Once downloaded onto the new device, you will need to log into the same Microsoft account that was used on the old one. For more info on transferring data between devices, check out our FAQ here: bit.ly/3ITFRH3 ^AM
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