Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^AM
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This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^AM
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Do you have a Mojang account or a Microsoft account (migrated or purchased after Dec. 1st, 2020)? Once we know we can get you pointed in the right direction. ^AM
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This may mean migration wasn't successful or you are logging in with the incorrect Microsoft account. Check out our FAQ: bit.ly/3cluzz3 and let us know if you received a confirmation email confirming that your account was successfully migrated. ^AM
Thanks for your patience! Our helpers will get back to you as soon as they're able. If you don't hear a response back within the next 24 hours or so, let us know so we can look further into your support ticket! ^AM
You will need to contact bit.ly/3PsyrMR or bit.ly/3ICFoJ7 for assistance with updating your Gamertag, and be sure to check out this help article: bit.ly/3E5D250 ^AM
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Try power-cycling and make sure to leave the Xbox unplugged for at least 10 seconds, you may also want to refresh your internet connection. Check out this article for more insights bit.ly/3FVQsS6 and let us know if you're still having issues! ^AM
This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^AM
This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^AM
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This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^AM
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This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^AM
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This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^AM
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Minecraft Preview is available on Xbox, Windows 10/11, and iOS devices. More information can be found at aka.ms/PreviewFAQ ^AM
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
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It sounds like the storage allotted to Minecraft data may be full. Please double check for and remove any old backups or unused worlds to free up some space and let us know if you're still having trouble! ^AM
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Likely something is preventing your client from connecting to the authentication servers. Check for any third-party software such as MCLeaks and uninstall if you find it, also do an anti-virus check and let us know if you're still having trouble! ^AM
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Double-check your privacy and safety settings to ensure multiplayer is allowed (you and your friend should both check these settings). Follow the steps outlined in our FAQ: bit.ly/3zHiIUT and let us know if you still see the error message ^AM
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It looks like your ticket is still open and awaiting a response, please respond directly to the ticket and let the agent know that you still need help so they can do their best to assist. Thank you! ^AM
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so that our Realms team can take a look and quickly and safely assist with your question! ^AM