Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Is this on PC, and can you let us know what steps you've taken so far to address this issue? One thing you can try doing is checking to see if you have any outdated drivers on your computer & reinstalling the game. If reinstalling, be sure to back up your worlds first! ^FF
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If you'd like to make a suggestion for additions to Minecraft, be sure to share your thoughts here: bit.ly/3uQyA4R! ^FF
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Try pressing F11 twice to see if that fixes the invite. If you're still not able to see an invite for your friend's realm, make sure that they are sending the invite to your Java Username instead of your Xbox Gamertag. Let us know if this works! ^FF
We'll need an account specialist to take a closer look into this for you. To keep your information secure, please complete our request form at bit.ly/3uO21ER so we can safely assist with your question! ^FF
Can you let us know what troubleshooting steps you've tried so far, and confirm what platform you're playing Minecraft on? On thing would be to try switching to a hardwire connection if you're using WiFi. Let us know what else you've tried! ^FF
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For further assistance with your Microsoft account, you'll need to reach out to Microsoft Support at nitter.vloup.ch/xboxsupport on Twitter, or through their help site directly: support.xbox.com. ^FF
Make sure to hit the green "submit" button on the settings page to ensure those settings are saved! For assistance with Privacy and Safety settings for your Microsoft account, please reach out to nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
Super frustrating! Make sure you are logged into the correct Microsoft account and check our FAQ for more possibilities bit.ly/3cluzz3. If you've recently migrated, be sure to check all Microsoft accounts. Let us know if you're still having trouble after those steps! ^AM
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Understood! We're just trying to rule out any issues on the player end, but let's get you up to our team for further insights. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
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Account linking is permanent, once linked you can only use the PSN account linked to your Microsoft account. Make sure that you are using the correct account login information. Check out our FAQ for more info: bit.ly/3yIzgLG ^AM
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Our Accounts team would be the perfect place to go for that issue! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
Be sure to change your password frequently and enable 2FA on your Microsoft account ASAP. You can also visit accounts.microsoft.com, and under "devices" remove any devices you are not familiar with. ^AM
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That does sound really frustrating! In that case, let's get you over to our Tech team to provide some further assistance. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Also be sure to disable any VPNs, check to ensure firewall/antivirus is not set up in a way that would block Minecraft, and ensure account Privacy/Safety settings allow multiplayer. (More detailed steps here: bit.ly/3zjgZ6W) Keep us updated if that helps or not! ^AM
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If you've submitted your request, a helper will take the appropriate action and ensure everything goes where it needs to go! Once you receive a response, continue working with your agent to ensure you get the best assistance. ^AM
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Hmm, in that case, let's get you directed toward our Tech team who can provide you with some further assistance. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Please be sure to disable any texture packs and uninstall third-party mods/software and try re-loading. Also ensure your graphics drivers are up to date. Let us know once you've done both of those steps if the issue still persists! ^AM
Please do keep us updated! In the meantime also, you may also want to try installing the .msi launcher version from our website, to rule out if it's only happening to the one version. Reach back out if the issue persists so we can continue helping. :) ^AM
If you've ensured configs are correct, firewall/antivirus may also be a cause. Check and ensure Minecraft has permissions. To ensure this isn't just a temporary issue, we also suggest trying again a couple times or waiting a bit. Let us know if the issue persists, though! ^AM
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