Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @DrewBurdett
Hopefully you should be able to! If you run into any issues with it, feel free to reach out to us and we'd be happy to help. ^BT
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Replying to @JordanMick10
If your Minecraft Account was hacked you're going to need to reach out to Microsoft/Xbox Support for assistance. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
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Replying to @AJStudios001
I'm gonna have you reach out to our Realms team for this once! Strange error. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Replying to @JayStephens
Best option is to reach out to Xbox/Microsoft Support for assistance! They should be able to assist you: nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
Replying to @robhight
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Not seeing any wide spread issues with Realms at this time. What error are you getting and what troubleshooting steps have you tired at this time. ^TK
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Replying to @DaltonJohnson67
I'm not seeing any issues with the Java edition! How about we have our Technical team take a look for you? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @rjvonhelmrich
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Replying to @Human9499
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Replying to @raaulthefool
If you haven no single player worlds you're not afraid to lose, uninstall/reinstall and remove any worlds, packs, and so on that you're not using. The Nintendo Switch can be fickle with Minecraft. ^TK
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Replying to @dyschab
Gotcha! If you could, can you reach out to our Realms team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @spighettogether
Huh, how strange. How about we have our Technical team take a crack at it? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Replying to @Guyhorne2022
Can you let me what system you're playing on when trying to access Minecraft Dungeons? Also, are you using hardwire or Wifi connection? ^BT
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Replying to @YatzheeYo
In this case, please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. ^BT
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Replying to @Silsubtil
Please make sure you're using the log-in and the correct credentials and you should be able to access your game. If you need help recovering that information, you may need to reach out to Support! ^BT
Replying to @GeekyDaniiXOXO
We do not do account recoveries through DM. In this case, you will need to submit a ticket to our Accounts team: aka.ms/Minecraft-Support Please remember to attach your Transaction ID and account name / Gamertag. ^BT
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Replying to @Cup5G
Glad to hear it! If you run into any other issues, let us know and we'd be happy to help! ^BT
Replying to @recasintra
You will need to reach out to our accounts team for assistance in this matter! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Replying to @OdinsVirtue
Glad to hear that this is solved! If you run into any other issues, please let us know and we'd be happy to help! ^BT
Replying to @Human9499
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT