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Redmond, WA
Joined January 2013
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Replying to @Scribble1k
Can you try another device and/or browser to see if that helps? Also, I'd suggest clearing your cache and cookies. ^BT
1
Replying to @snilbogs
It's currently being looked into by our Tech team! If you have any other issues, let us know and we'd be happy to help. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
1
Replying to @SpicyCitrus123
No worries, our team is looking into this as we speak. Thank you for your patience as our Devs work towards a solution. ^BT
Replying to @Teletubbiefaci1
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Replying to @EndWokenessAOC
Can you send a screenshot of that bug for me? I'd be happy to take a look once I have more info. ^BT
You may need to reach out to Forge about this since we're only able to help with our launcher. They should be better able to help you! ^BT
Replying to @Dellyy080
Not much that we can give, but it's being looked into by our internal teams as we speak. Thanks for your patience in the meantime! ^BT
Yep, it's being looked into by our internal teams as we speak. Thanks for your patience in the meantime as our Devs work to a resolution! ^BT
Replying to @BanoshTo
No worries, it's being looked into by our investigation team! Feel free to reach out to our Tech team too. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @Moonglade_on_YT
Gotcha, this is being looked into by our investigation team! Feel free to make a ticket with our Tech team too. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @JessPinkk1
No worries, this is currently being looked into by our investigation team. If you'd like, you can make a ticket with our Tech team as well. To keep your info secure, please complete our request form at aka.ms/Minecraft-Support ^BT
1
Replying to @Corrupted_Tree
It's currently being looked into by our investigation team at this time. Thanks for your patience in the meantime! ^BT
2
Replying to @PlayerKiller821
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Replying to @mglryoutube
Wouldn't be able to say for sure! Can you reach out to our Tech team so they can look into that? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
1
Replying to @sarah_benge
Still being looked into! Thanks for your patience in the meantime. ^BT
Replying to @PorkyExpresss
Please reach out to our Tech team so they can have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @dctr02
Please reach out to our Tech team so they can have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question!
Replying to @MrModdedTornado
Gotcha. This is currently being looked into by our investigation team right now. If you'd like, you're free to make a team with our Technical team as well so it can be investigated further. To keep your info secure, please complete our request form at bit.ly/3uO21ER ^BT
2
Replying to @Scribble1k
Our Accounts team should be able to help if you make a ticket with them! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
1
Replying to @HumanCrowHead
An agent will be with you as soon as they get to your ticket. Thanks for your patience in the meantime! ^BT