Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Our queues are a bit backed up at the moment, but I assure you that an agent will reach out to you as soon as they get to your ticket. Thanks for your patience in the meantime! ^BT
Let's have our Accounts team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
The error indicates that there's an issue with some of the data packs used. We'd recommend removing all resource packs from your game and any third party mods that may be interfering with the game. We are unable to offer support for modded clients. ^LK
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We'd recommend that both of you submit tickets to our tech team so that we can offer you both some troubleshooting to try and get this issue fixed. Please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^LK
It looks like you are already working with our technical team over email for a socket.exception error. Please continue working with our team there for further assistance. ^LK
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It looks like you have signed into the wrong Microsoft account. The account you tried to log in to is not linked to your PSN account. Please try any other Microsoft account you may have used in the past. ^LK
There are a few different reasons why the launcher might not show you the full game on PC. We recommend reviewing the most common ones here: bit.ly/3cluzz3. If you're still having trouble accessing the game, let us know! ^LK
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Be sure to share your feedback about powdered snow blocks to at bit.ly/3uQyA4R so our game devs can take a look. ^LK
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Ooh, that'd be neat, getting all decked out with your pets. Feel free to add this to our feedback site at feedback.minecraft.net/hc/en… so that the devs can take a look. ^LK
Our team does have a bit of a backlog at the moment. If you are chatting with our support team and don't have a ticket number yet, please keep working with our team members there. If you still need assistance, reach out again when a ticket number is sent to your email. ^LK
Gotcha. Unfortunately, deleting the game will delete all single-player worlds unless they have been saved elsewhere. They aren't stored on your account and we can't recover them. In the future, you can check out how to backup worlds here:
bit.ly/3jiNA8W ^LK
Hmm, the map could have been written by a player before that terrain was built. If you remove the map and walk over that area again, you'll be able to re-map it to accurately match the terrain. ^LK
Gotcha. If you could, can you reach out to our Tech team so they can have a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support and our Team can have a look! ^BT
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We're not able to offer specific tips on command syntax, sorry to say. I'd suggest checking out our community page to see if you find anything there that can possibly help: bit.ly/3VhYkTG ^BT
Glad you were able to find it! If you have any other questions, let us know and we'd be happy to help. ^BT
Hmm, that's odd. How about you reach out to our Support team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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If you contact our Accounts team, they can take a look. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Gotcha! We got a little FAQ with guidelines with info on what you can and can't do. If it's not there, then I'd assume it's something you won't be able to do: bit.ly/40RSjOE ^BT
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