Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Is the game itself taking a long time to boot up, or does it take a long time to connect to your worlds/Realms/servers, or all of the above? Can you let us know if you're playing Java or Bedrock, and what type of device you play on (PC, PlayStation, iOS, etc.)? ^FF
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This error means the game couldn't reach the authentication servers or the connection has timed out due to a temp outage or issues with your game/internet connection. If there's no outage, try using hardwire instead of WiFi if possible & make sure Minecraft has been updated. ^FF
Your Minecraft data is stored locally to your PC; we're unable to recover data that's been lost/corrupted. Check out our FAQs to help prevent this in the future: bit.ly/3HvWt7x & bit.ly/3c9PK76. You may also want to try using Realms to back up your worlds. ^FF
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Is this message that you're seeing constantly appearing as a pop-up message/error in the game? Can you provide us with a screenshot or photo of what exactly you're seeing? ^FF
That certainly doesn't look right! Can you let us know what version of Minecraft you're playing on, if you're using any mods or addons, and where exactly you're seeing this error message in the game? ^FF
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We're unable to provide any estimates on when issues reported to the bug site will be resolved, unfortunately, but you're welcome to review the bug report periodically to see if any new workarounds or information become available. ^FF
This looks like The End to me, but are you talking about the missing blocks? Are you seeing the same thing when you're in The End while not on the Minecraft Beta? ^FF
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This sounds like a suggestion that you can send to our feedback site! Feel free to share your feedback for changes to Minecraft here: bit.ly/3uQyA4R. ^FF
Please complete our request form at aka.ms/Minecraft-Support so that one of our Realms specialists can look further into this issue for you. ^FF
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can safely assist with your question. ^FF
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Your friend will need to submit a ticket to Support: bit.ly/3uO21ER. One of our Realms experts will be able to help get the Realm up and running for them! ^FF
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
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You'll need to reinstall the game for this issue; please be sure to back up your worlds before uninstalling. Your worlds are locally stored, so we can't help recover your worlds if you forget to back them up. Check our FAQ on managing your game data: bit.ly/3c9PK76. ^FF
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Minecraft Earth was shut down in June of 2021, and you can find out more details about it here:bit.ly/44bor2R. However, you're more than welcome to submit your feedback at bit.ly/3uQyA4R so the devs can take a look! ^FF
Gotcha, thanks for letting us know! Let's have you reach out to Support so that a Realms specialist can take a closer look: aka.ms/Minecraft-Support. Be sure to include any troubleshooting you've tried and any relevant screenshots to help speed things along! ^FF
Deleting/uninstalling a game from your console won't entirely remove it from your system, as you can reinstall it again. If you need help with fully removing a game and your game files from your PlayStation 4, please reach out to PlayStation Support: bit.ly/3c8g2qJ. ^FF
This applies to servers as well; all players trying to access the server will need to be running the latest version, so you may see an "Outdated Server!" if you/the server owner are not up-to-date. Info on updating Minecraft can be found here: bit.ly/3vClCYM. ^FF
Thanks for that! At this point, we'll need one of our technical specialists to take a look and see what's going on: aka.ms/Minecraft-Support. Be sure to include the troubleshooting steps you've already done to help speed things up! ^FF