Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Gotcha! If you could, can you reach out to our Tech team so they can investigate this for you? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
We have a bit of backlog at this time, sorry to say; however, I assure you that an agent will reach out to you as soon as they get to yours! If you have your ticket number, I can check to see if the ticket's made it in. ^BT
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If you could, can you reach out to our Tech team so they can have a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Sorry to hear that! If you could, can you let me know what platform you're playing when you run into this issue? ^BT
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Gotcha! If you could, can you reach out to our Tech team so they have a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Gotcha. If you could, can you reach out to our Tech team so they can look into it for you? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Gotcha. Let's reach out to our Tech team so they can look into it! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Gotcha. If you could, can you reach out to our Tech team so they can have a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Our Marketplace team's working on a hefty backload, but we don't know of when that'll be cleared up. At this time, I'd suggest signing up and you'll get a notif when it opens up! ^BT
Not seeing any widespread issues at this time! What platform are you playing on when you run into this issue? ^BT
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We'd be happy to help! If you could, can you try clearing your cache and try doing it again? I'd also suggest another browser and/or device. ^BT
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You should send that over to our Feedback page so our Devs can hear that it's missed! feedback.minecraft.net/hc/en… ^BT
Have you made sure that Legends is up-to-date on your Switch? Let us know what other troubleshooting steps you've tried, if any, and if the issues with crashing persists or not. ^FF
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Thanks for giving that a try! At this point, we'll need Support to take a closer look. Please complete our request form at bit.ly/3uO21ER so that one of our specialists can look further into this issue for you. ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
If you're using WiFi, can you try switching to a hardwire connection to see if there's any improvements? You may also need to check your firewall/antivirus settings & reboot your router. If you're still running into issues with the launcher and loading Minecraft, let us know. ^FF
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