Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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You should be able to make reports!
Java: Open Social Menu > Find Player you want to report > Select Chat Messages > Select Report > Write message about what you're reporting
Bedrock: Pause game > Find Player you want to report > Select reason > Fill out Form ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
I'm sorry to hear that. To make sure we're providing the right info, could you confirm if you use a Mojang account or a Microsoft account to log in to Minecraft? ^LK
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That's frustrating, have you tried any connection troubleshooting so far? Additionally, what platforms are you and your friend playing on? ^LK
Hmm, gotcha. Those are certainly some odd circumstances. In this case, please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. ^LK
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I do apologize for the frustration caused by this, but we can't help recover any stuff that was lost on a single-player world. Corruption tends to happen when an autosave is interrupted, like if the console is shut down or there's a power outage. ^LK
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That sounds frustrating. Since redownloading didn't help, please complete our request form at aka.ms/Minecraft-Support. Our Legends team can take a look and see what we can do! ^LK
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Hmm, that's strange. Have you tried any troubleshooting so far, like reinstalling the game or running the game from the Minecraft Launcher instead? ^LK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^LK
Gotcha, thanks for clarifying! In that case, we do recommend visiting our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. ^LK
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Gotcha. We unfortunately aren't able to offer support for older versions of the game. Installing an older version of your graphics card drivers may help, but that's about all we can suggest for older versions of the game. ^LK
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Thanks for that screenshot! If you could, can you reach out to our Tech team so they can have a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Our Marketplace team can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
We'd be happy to help once we have more info! What platform are you playing on when this happens? ^BT
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We'd be happy to help once we have more info! What platform are you playing on when you run into this issue? ^BT
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Sorry about any delay you're encountering. While we can't give an exact estimate on when you'll receive a response, as we're experiencing a higher-than-normal volume of requests right now, we definitely appreciate your patience. One of our agents will reply to you ASAP. ^BT
We'd be happy to help once we have more information! What platform are you playing? Also, can you describe the crashing? ^BT
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That shouldn't affect anything! If you could, please try clearing your cache and cookies and try making another ticket. If that doesn't work, try using another browser and/or device. ^BT
Please create a ticket with our Technical team so they can have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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