Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,598
- Likes 43
Can you try clearing your cache and cookies to see if it helps? Also, I'd suggest using another browser and/or device. ^BT
That'd be a neat feature! Send that over to our Feedback page for our Devs. feedback.minecraft.net/hc/en… ^BT
1
5
Let's have our Legends team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
What happens when you try to open Marketplace? If you could, can you provide a screenshot so we can look into this further for you? ^BT
1
Can you reach out to our Marketplace team so they can look into this for you? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Thanks for providing that ticket for me! It's made it in, but an agent hasn't gotten to it yet. Not to worry though, you should get a reply as soon as a helper gets to yours. Thanks for your patience in the meantime! ^BT
1
Sorry to hear about this! Can you let me know what platform you were playing on when this happened? ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Got it! Can you reach out to our Legends team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
4
Looks like your tickets went in! Our queues are a little backed up at the moment, but I assure you that an agent will get to you as soon as they reach yours. Thanks for your patience in the meantime! ^BT
1
Our Realms team can take a look if you make a ticket with them! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Our queues are a bit backed up at the moment! If you received a ticket number, I can check the progress! ^BT
Glad to hear that it was solved! :) If you run into any other issues, let us know and we'd be happy to help! ^BT
I'm going to also ask you to please complete our request form at bit.ly/3uO21ER so that one of our Legends specialists can look further into this issue for you. ^BT
Please reach out to our Legends team so we can look into that for you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Legends team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Our queues are a little backed up at the moment! Do you happen to have a ticket number? If so, please give that to me and I'd be happy to take a look to see if the ticket's in! ^BT
1
Reach out to our Marketplace team and they should be able to assist you. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT