Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We'd be happy to help! What platform are you playing Dungeons on, and have you tried any troubleshooting so far? ^LK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^LK
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
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Are you also running into this issue? If so, I'd suggest reaching out to our Realms team as well. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Sorry that you're running into this issue! If you have any updates, I'd suggest providing it in that link. If not, that's fine too! The Devs should be working on it and they should provide an update as soon as they have one. ^BT
Sorry about the confusion there! Please contact our realms support agents and we'd be happy to look into this realms issue for you Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Looks like this has been reported to our team! Check out this Bug Report page for more updates or provide your own: bugs.mojang.com/browse/MCPE-… ^BT
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
Glad to hear that it's working! If you run into any other issues, let us know and we'd be happy to help. ^BT
May be best to reach out to our Technical, in this case, to see if you have a corrupt file or something along those lines. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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I'd be happy to look into this further for you! Can you let me know what platform you're playing on when you run into this issue? ^BT
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Let's have our Marketplace team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Gotcha! Can you reach out to our tech team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
I'd suggest giving this a look if you haven't done so already! learn.microsoft.com/en-us/mi… ^BT
If you're still having issues at this time we can take a closer look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/…
Glad to hear that it's working now! If you run into any other issues, let us know and we'd be happy to help. ^BT
Please make a ticket with our Accounts team and they can have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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