Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Our Support team should be able to help if you make a ticket with them! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
That question is better answered by the Aternos admins, sorry to say. Reach out to them and they should be better able to help! ^BT
Our queues are a bit backed up at the moment, but I assure you that an agent will reach out to you as soon as they get to your ticket. Thanks for your patience in the meantime! ^BT
If you need more help with those permissions, you may need to reach out to Microsoft Support. You can reach out to them by following either link: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
Gotcha. In that case, you'll need to reach out to where you purchased the game from. If you purchased from the Playstation Store, you'll need to reach out to Playstation support. ^BT
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
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You can submit that suggestion to our feedback site at feedback.minecraft.net/hc/en… so our devs can take a look! I'd certainly appreciate fewer arrows myself ^LK
If you're seeing error code Cauldron, please complete our request form at aka.ms/Minecraft-Support so our tech teams can take a look! ^LK
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If you're encountering this error when logging in to the launcher, let's have our tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question. ^LK
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I see. In that case, please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^LK
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I'd highly suggest continuing to work with the Specialists to see if they can help you with your issue. If you have any other questions or concerns. ^BT
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Sorry, don't quite understand what's going on! Can you run it back to the beginning? What's going on? ^BT
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Gotcha. Can you reach out to our Marketplace so they can look into this? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Can you reach out to our Tech team so they can have a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
If you could, can you provide a screenshot of that error for me so I can look into this further for you? ^BT
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I see that your ticket has made it in! Our queues are a bit backed up at the moment, but an agent will be with you as soon as they reach your ticket. Thanks for your patience in the meantime! ^BT
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Please reach out to our Support team so they can look into that for you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
If you are unable to see the Founder's Cape in your Character Creator, you were likely impacted by the bug bugs.mojang.com/browse/MCPE-…, which allowed players who did not own the Founder's Cape to incorrectly select it in the Character Creator. ^LK