Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Let's have our Support team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Gotcha. Can you reach out to our Tech team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Of course! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Can you try using another browser and/or device to see if that helps? Also, I'd suggest clearing your cache and cookies. ^BT
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Ah gotcha! Are you still running into this issue though? If you are, we'd be happy to help if you make a ticket with our support team. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support ^BT
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We'd be happy to help! Can you give us more info about what issue you're having with your launcher? ^BT
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Try clearing your cache and cookies and try sending through another web browser and/or device to see if that helps! ^BT
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Do you get an error message when trying to access your Realms? If so, can you provide a screenshot of it for me? ^BT
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Huh, that's strange. Let's have our Support team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Definitely send that to our Feedback page! You can do so by following this link: feedback.minecraft.net/hc/en… ^BT
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Let's have our Support team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Did you receive a ticket number? If you have, send it over to me and I can check to see if it made it in! ^BT
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Gotcha. Can you reach out to our Tech team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
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Thanks for providing that ticket number! Upon looking into this, it appears to be closed. I'd suggest creating a new one and our Agents should be able to look into that World issue! ^BT