Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Glad to hear it's working again! If you run into this issue or any other launcher issues in the future and reinstalling doesn't work, please feel free to reach out to us again so we can investigate further. ^FF
Do you have any Marketplace packs enabled on this world? If so, try removing them and launch the world and see if this error still pops up or not. If you're having any issues, let us know and we'll be happy to look into it further! ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
If you've just migrated your Mojang account, be sure to use the Microsoft login option with the account that you migrated with, and make sure to remove your old Mojang account from the launcher. See our FAQ at bit.ly/3AUxIQO for more tips! ^FF
We can't unlink game purchases from Microsoft accounts, but if you need help with changing or locating your Microsoft account info, please reach out to Microsoft Support at nitter.vloup.ch/xboxsupport or through their help site directly: support.xbox.com. ^FF
This could be due to corruption, sadly. Are you able to load your world from a previous backup at all and see if it loads for you? ^FF
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our Marketplace specialists can look further into this issue for you. ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
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We can still try to help you even if you don't have your transaction ID anymore! Just be prepared to answer some additional questions about your account, as we will need to verify you before making any changes to it. ^FF
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For reports of this nature, we will need you to please file a ticket: bit.ly/3krtHNj. ^FF
You don't need to provide your transaction ID if you're dealing with a tech issue, and you'll need to use an email address that you can access. Otherwise, our responses won't make it to you. If you run into any issues when submitting a ticket to our Support, let me know. ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
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Sorry to hear that, but we'll be happy to help! Can you let us know what troubleshooting steps you've tried, and what you're doing in the game when it freezes? For example, when loading the game, loading into a world or interacting with certain blocks or mobs in a world? ^FF
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We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account. To keep your information secure, please complete our request form at bit.ly/3uO21ER so we can safely assist with your question. ^FF
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We appreciate your thoughts on this, but be sure to share your feedback about any changes to Minecraft here: feedback.minecraft.net/hc/en…. This way, our dev team will be able to see your feedback! ^FF
It sounds like you've tried all that we would've suggested. One last thing to check would be our troubleshooting guide for any missed steps: bit.ly/3Q49PdX. If the issue persists, then please reach out to the Realms team for further help: bit.ly/3uO21ER. ^FF
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For assistance with your Microsoft account, please reach out to Microsoft Support at nitter.vloup.ch/xboxsupport on Twitter, or through their help site directly: support.xbox.com. ^FF
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You don't have to repurchase Minecraft if you’ve switched devices. To download Java Edition, visit bit.ly/3AcAuQF and follow the instructions for the version you need. Once you’ve downloaded the game again, log in with either your Microsoft account or Mojang account. ^FF
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Let's have our Technical team take a look! To keep your information secure, please complete our request form at bit.ly/3uO21ER so we can quickly and safely assist with your question. ^FF
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