Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @vness1980
Go ahead and contact our Realms Team and they'll be glad to have a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Zip us a message over to our Support Team and they'll lend you a hand! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Replying to @DanielM24501568
You can reach out to our Accounts Team who will be able to assist you with that! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
Replying to @89Kris
Go ahead and reach out to our Realms team to have a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Replying to @filip_pea
Oh no! We have an accounts team that will be happy to assist. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
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Replying to @shdaiuod
I'm not sure what issue you're having, could you clarify that for me? ^AM
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Thanks for being patient! We're rolling them out through the month of September, and have updated our FAQ. Please check out bit.ly/3TtwrH4 and keep an eye on your account for it to show up if you are eligible! ^AM
Replying to @Cherry_FGC
Please check out our FAQ here to rule out any potential issues: bit.ly/3xvjmDX; if none of those work let us know and we'll get you pointed in the right direction! ^AM
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Replying to @conedx
Go ahead and reach out to our Marketplace team. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Replying to @bausteine69
This probably means you're logging in with the incorrect Microsoft account, if you have any other emails/Microsoft account credentials, try logging in with those. For more info check out our FAQ bit.ly/3cluzz3 ^AM
Replying to @hola_ninooo
The Vanilla Cape will be available for players who owned both Editions before June 6, 2022. So, unfortunately, that means no. For more info and eligibility check out bit.ly/3TtwrH4 ^AM
Replying to @XdXxEvil432
Let's see if our Realms team can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Replying to @Davidvdh7
If you haven't played for a while you may be logging in with the wrong credentials! Have you tried a password reset as of yet? bit.ly/3POSBk4 ^TK
I need you to clarify what you mean? I'm not sure if I understand. ^TK
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Replying to @buthigor
If you're trying to purchase the game on PC, then yes, you will have to pay for another license. ^TK
Replying to @scaeya
Are either of you getting an error when trying to connect? Give me a bit more detail as to what happens and can you put your Playstation to a hardwire connection? ^TK
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Replying to @Memesjfjfjf
Once a Microsoft account has been linked to a PSN account, neither of the accounts can be associated with a different account. Unlinking accounts will cause your purchases to be returned to the original Microsoft account and will no longer be available on the PSN account. ^TK
Replying to @hari_widiarta
That is such a groovy idea and I think you should like, totally get it over to where the devs can see it. feedback.minecraft.net/hc/en… ^TK
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GIF
Replying to @4ncc6u
Did you happen to have migrated your account? ^TK
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Replying to @HxCDividend
Let's get that crashing under control! What error are you getting and can you tell me what troubleshooting steps you have already tried? OH, P.S are you playing on the PC? ^TK