Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^TK
Unfortunately, you will have to have the Bedrock Edition and the Java Edition on PC. If you have it on the console that doesn't count. You can read more about it here: help.minecraft.net/hc/en-us/…
If I'm confused let me know! ^TK
I'll send you right over to the tech team, just grab a screenshot when you send the ticket. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Probably a good idea to reach out to Xbox Support! They should be able to assist you with the issues that you're facing: nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
We cannot read or access DMs at this time. If you're facing any issues with migrating your account, please reach out to our Support team directly in order to keep your info safe: bit.ly/3uO21ER. ^FF
Have you checked for any updates to your video card drivers? For more info on how to go about doing this, check out our help article here: bit.ly/3dgJyek. Let us know if you're still encountering this issue or not after making sure your drivers are up-to-date! ^FF
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If you're eligible for the Vanilla cape, please be patient as you should be receiving it soon. Check out our Vanilla Cape FAQ which has further info on eligibility: bit.ly/3cyNyGL. ^FF
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You must have had both licenses of Minecraft on the same Microsoft account before June 6, 2022. We can't change the eligibility or grant the cape outside of these parameters. Check out our Vanilla Cape FAQ: bit.ly/3cyNyGL for more info on eligibility. ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
I'm not sure I understand your question. Can you please describe the exact issue you're facing and share any error(s) that you're encountering as well? ^FF
If you're eligible for the Vanilla cape, please be patient as you should be receiving it soon. Check out our Vanilla Cape FAQ which has further info on eligibility: bit.ly/3cyNyGL. ^FF
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There's been a slight delay with the rollout of the Vanilla Capes; please be patient as you should be receiving it soon! ^FF
If you're eligible for the Vanilla cape, please be patient as you should be receiving it soon. Check out our Vanilla Cape FAQ which has further info on eligibility: bit.ly/3cyNyGL. ^FF
If you're eligible for the Vanilla cape, please be patient as you should be receiving it soon. Check out our Vanilla Cape FAQ which has further info on eligibility: bit.ly/3cyNyGL. ^FF
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There's been a slight delay with the Vanilla Cape rollout, but you should be receiving it soon. We thank you for your patience and understanding! ^FF
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You must have had both licenses of Minecraft on the same Microsoft account before June 6, 2022. We can't change the eligibility or grant the cape outside of these parameters. Check out our Vanilla Cape FAQ: bit.ly/3cyNyGL for more info on eligibility. ^FF
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There's been a slight delay with the rollout of the Vanilla capes, but you should be receiving it soon. Thank you for you patience and understanding! ^FF
As long as you have the same Microsoft account on both your Xbox console and your PC for Bedrock, then you should be able to transfer your world(s) between devices. The steps to do so can be found here: bit.ly/3ceMvvc. ^FF
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The option to add servers to the list shown in the "Servers" tab next to the "Friends" tab in the Minecraft menu on consoles is unfortunately unavailable. You can only join the pre-populated featured servers. You can share your feedback on this here: bit.ly/3uQyA4R ^FF