Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We have other methods of verification, but the transaction ID just speeds it along! I'd still ask that you create a ticket with our Accounts team and they should be able to help you once verified! ^BT
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Sorry to hear about this! If you could, can you make sure that your game has been updated and double check that your game is attached to a Microsoft account? ^BT
We'd be happy to help! First, what platform are you playing on? Also, can you turn off any overlays that you may have on to see if that helps? ^BT
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Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Let's take a look at it! Can you tell us what platform you're playing on? Also, are you playing on Hardwire or Wifi? ^BT
The cause of the issue is how your PC communicates with the authentication servers. This is often due to third-party programs (like MCLeaks) or incorrect parental consent. Please try turning off any third-party programs and check the consent to see if it helps! ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Let's have our support team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Our Realms team can take a look for you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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If you need assistance with recovering your Microsoft account, you'll need to reach out to them: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
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Can you check your Firewall/Antivirus to see if permissions were given to Minecraft? Also, are you connecting using hardwire or Wifi? ^BT
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Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
We'd suggest having your friend create a ticket with our support team! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to have him attach his Transaction ID and account name / Gamertag. ^BT
Our Technical team can take a look for you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
What issue are you running into with your log-in? Please give any screenshots and describe in detail and we'd be happy to help! ^BT
If you're running into issues with your Marketplace, we'd highly suggest reaching out to our support team! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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