Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We have two things we can try here! First, can you just connect your Playstation 5 to a hardwire connection to see if it allows you into the World. Second, if not create a new World and see if it allows you to enter that World. Let me know the outcome! ^TK
Is it only happening in this World? I just want to rule out some things before I send you up. If you go into creative mode and create a nether portal and go in, does the same thing happen to you? ^TK
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I've not personally seen this error before, so I'm going to get you up to the accounts team for review: To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Looks like you're trying to link an account that has already been used to link to another PSN account. Account linking is permanent; if you have multiple PSNs, please make sure that you're using the correct Microsoft account login info for each specific PSN account. ^FF
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Sounds like a cute idea! Make sure to share your suggestion for adding saddles to turtles in Minecraft at our feedback site here: bit.ly/3uQyA4R. This way, our team can take a look at your idea! ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
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Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: bit.ly/3aFglZl. ^FF
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You must have had both licenses of Minecraft on the same Microsoft account before June 6, 2022. We can't change the eligibility or grant the cape outside of these parameters. Check out our Vanilla Cape FAQ: bit.ly/3cyNyGL for more info on eligibility. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. Remember to attach your Transaction ID or receipt of purchase and your account name/Gamertag! ^FF
Be sure to share your feedback for adding bamboo blocks to Minecraft at bit.ly/3uQyA4R so our game devs can take a look at your idea! ^FF
We might need to take a closer look in this case. Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
You must have had Minecraft: Java Edition and Minecraft: Bedrock Edition on PC on the same Microsoft account before June 6, 2022 to receive the Vanilla Cape. Check out our FAQ which has further info on eligibility: bit.ly/3cyNyGL. ^FF
Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: bit.ly/3aFglZl. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. Remember to attach your purchase receipt and your account name/Gamertag! ^FF
Please complete our request form at aka.ms/Minecraft-Support so that one of our Realms specialists can look further into this issue for you. ^FF
For assistance with your Microsoft accounts, please reach out to Microsoft Support at bit.ly/3PsyrMR on Twitter, or through their help site directly: bit.ly/3ICFoJ7. ^FF
For assistance with your Microsoft account, please reach out to Microsoft Support at bit.ly/3PsyrMR on Twitter, or through their help site directly: bit.ly/3ICFoJ7. ^FF
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Let's see what we can do to get you back in the game! Do you mind telling me what troubleshooting steps you have tried? ^TK
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This usually means you're not logging in with the correct credentials! Can you double check those and this faq should give you a bit more info: help.minecraft.net/hc/en-us/… ^TK
Let's get you over to our tech team to look into this! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK