Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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They are two seperate platforms so you would have to pay for it on both. However, you would be able to sign in with your Microsoft Account in both games and access a Realm from either platform. ^TK
Do you make sure to close out all other programs on your phone? Sometimes when I play a mobile app I'll forget how many background programs i'm running. ^TK
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Is this feedback you're wanting to provide to devs? If so, you can post it here: feedback.minecraft.net/hc/en… ^TK
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Sounds like you have some feedback you want to give the devs! I got just the spot for you: feedback.minecraft.net/hc/en… ^TK
Unfortunately, we're not able to assist from here you will need to reach out to Microsoft/Xbox Support for Migration assistance. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
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The Creeper issue usually means that a network issue has prevented your sign-in. When trying to play your game, are you using hardwire or wifi? ^BT
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If you're eligible, it may take some time for the capes to make it to your dressing room. They've been coming out in waves and it could take up to two weeks. If you don't receive it after that, please let us know! ^BT
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That's a cool idea! How about you send it over to our Devs so they can take a look too? feedback.minecraft.net/hc/en… ^BT
Ooh, thanks for giving those steps a try for us and I'm glad to hear that everything is working just fine now. Let us know if you have any other problems and we'd be happy to help! ^BT
Do you feel this is a bug or are you wanting to give devs feedback on how to balance it better? More than happy to direct you either way. ^TK
We'd be happy to help! IF you could, can you provide a screenshot/image of the error in question for us? ^BT
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That's really problematic so I understand the frustration. Can you tell me if there was a point you didn't have issues with this Realm and if you have any Mod Packs or Creations that may have caused these issues within the Realm? ^TK
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Our Realms team can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Our Accounts team can help you with this! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
The Demo issue usually happens when you're logging into the wrong account. Please make sure that you're logging in using the correct account information and also using the Microsoft account log-in screen if you're migrated or purchased after December 2020. ^BT
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We're unable to answer DMs, but we'd be happy to help in replies once we have more information! What seems to be the problem? ^BT
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Our Accounts team should be able to help you! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
If you need help with recovering your account, I'd suggest making a ticket with our Accounts team! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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