Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
Filter
Exclude
Time range
-
Near
Replying to @ABloodream
Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Replying to @rhglz1337
We'd be happy to help! Can you let me know what platform you're playing on? ^BT
1
Replying to @SiRonin47
I'd suggest making a ticket with our Accounts team so they can have a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
1
1
Replying to @Druzwaz
Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Replying to @safeapricot
Going to send you over to our Accounts team so they can help you with this! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
2
Replying to @OzielRuiz2
Sorry to hear about that! Let's have our Realms team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @LofiKen
You're not mistaken at all and this guide will walk you through how to get your other copy, as long as they are both on PC. If you have Bedrock on Console or PE you will not be able to claim edition. ^TK
2
Replying to @xPandaPx
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Replying to @JEB45887360
Unfortunately, if the support agent said there is nothing that we're able to do we're then we also can not do anything to assist in this matter. ^Tk
Replying to @qsiquierebolsa_
Our Accounts team can take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Thanks for creating a ticket with us! Our Support team is working through the tickets as we speak, and you'll get a response from them as soon as they get to yours. Thanks for your patience in the meantime! ^BT
1
Replying to @Luuminae
Our Accounts team would be able to help! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Replying to @emisonsjade
We don't have phone support, but we'd be happy to assist you in replies! What issue are you having? ^BT
Replying to @VonHod
Since we don't have access to their account management system, you'll need to continue working with Microsoft Support to get access to your account: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
1
2
Replying to @IchigoxrukiaF
We'd be happy to look into this for you! What platform are you trying to play on? ^BT
1
The Demo issue typically happens when you're logging into an account that doesn't have a game license. Have you migrated your account? ^BT
Replying to @RussWrizz
Our Accounts team can help with that if you create a ticket! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
3
Replying to @jimleggett
Our Accounts team should be able to help with this! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
If you need help with recovering that information, then you'll need to reach out to Microsoft Support to help you with that: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
1